Terms & Conditions
TERMS AND CONDITIONS OF DELIVERY
Badenstock Oy, Business ID: FI32476492,
Sells products to businesses and adult individuals within all over the world. These terms and conditions apply to the ordering of products through our online store and corresponding deliveries.
These delivery terms are valid as of for now. We reserve the right to unilaterally amend the delivery terms from time to time, so please familiarize yourself with the delivery terms in advance whenever you place an order for products from our online store.
Products and Product Prices
The features and prices of the products in the online store are presented in connection with each product description. We reserve the right to change prices and delivery costs, so please verify these prices in your shopping cart before accepting the order. The prices of the products [include/exclude taxes, depends on your purchase area], which will be indicated in the shopping cart and order confirmation.
Usually there is no delivery cost because we sell virtual products. Possible delivery costs for an order depend on the product itself (e.g., weight, packaging) and the chosen delivery method, and they will be automatically added to the total amount of the order. You can view the applicable delivery costs for your order (if any) in your shopping cart before accepting the order.
Ordering and Agreement
You can order products through our online store’s website by adding them to the shopping cart, confirming the order, and making the payment through the payment service. By placing an order through our online store, you are required to have read and agreed to the current delivery terms. You understand that the order you accept and confirm creates a binding agreement between us, subject to the provisions on the right of withdrawal as mentioned later, except as otherwise mentioned.
Payment and Payment Methods
You can pay for your order using the payment methods described on our online store’s website and available for selection in the shopping cart.
Order and Payment Confirmation
After a successful order, you will receive an order confirmation via email, so please provide your email address when placing the order. The order confirmation will also confirm the chosen payment method.
If, due to unexpected circumstances, we cannot confirm your order, we will notify you via email as soon as possible.
We will deliver your order using one of the available delivery methods mentioned on our website, which you can choose during the order process.
The general delivery time depends on the order and chosen delivery method and can range from 1 – 30 days. More precise delivery times will be provided in connection with the product options.
Right of Withdrawal and Return Conditions
We do not offer a 14-day right of withdrawal for our products, citing that we sell services and products that fall into or belong to the following categories:
Products or services that have been customized to meet the specific needs or preferences of the consumer and cannot be used by other consumers.
Digital products, such as downloadable software, music, or videos, that have been downloaded or accessed with the consumer’s consent before product delivery.
Services that have been fully or partially performed at the explicit request of the consumer, if the performance of the service has commenced after the consumer’s right of withdrawal has expired.
If, however, you experience any difficulties in using the product or service, please contact us so that we can provide the necessary support. Contact Support here
Limitation of Liability
Badenstock Oy is not liable for any direct or indirect damages or other harm related to the order, delivery, or product, except to the extent that mandatory provisions of the Finnish Consumer Protection Act or other mandatory laws have provided otherwise regarding such damage.
Disputes We strive to resolve any possible disputes regarding your order through negotiation, so please contact our Customer Service as the primary point of contact to resolve any issues.